How digitally fit is your business?

To discover your business’ digital mindset and ways to improve digital engagement, please complete the questions below.

Which of the following digital tools are used to run your business?

Please select as many as apply

You must select at least one response.

The below statements describe some of the ways business owners are engaging with digital.

To what extent do you agree or disagree that the statements below describe your business?

Please select one response per statement

Strongly Disagree Disagree Neither agree nor disagree Agree Strongly agree Don't know / Not applicable
Our employees are well trained to engage with customers via digital channels.
We are confident exploring new digital technologies.
We use digital means to measure customer experience.
We use data analytics (e.g. Google Analytics) to track and measure customer insights and customer buying behaviour.
Investment in digital capabilities is a priority for our business.
We have sought help to increase our digital capabilities.
You must select at least one response per statement.